物流政策

Shipment Processing Time

All in-stock orders are processed and shipped within 1-3 business days. Please note that the fulfillment time could vary during sales and holiday seasons. Delivery days are estimates only and are not guaranteed. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. If you do not receive shipment notification, please check your spam folder before contacting us at hello@littlesurething.com.

Little Sure Thing currently only offers international shipping to China and Canada. P.O. Boxes cannot be used as shipping addresses. Orders over $300 will require signature for delivery.

Orders are qualified for free shipping once the pre-tax and after discount total reaches $99. 

To request a shipping address change, please email hello@littlesurething.com within 2 hours after placing an order. Please note that once your order is processed and shipped, we will not be able to make any adjustment or redirect it.

We are not responsible for any stolen, delayed, or lost packages.

Local Delivery

Local delivery is available every Thursday and Sunday between 17:00PM to 23:00PM EST. All delivery requests must be made 24 hours prior to the scheduled delivery time. An $8 flat local delivery fee will be applied.

Express next day delivery is optional. A $15 fee will be charged. Please contact us for details.

Self Pick-Up

Free local pick-up is available at one NYC location. Pick-up times may vary. Please contact us to schedule a pick-up time.