Shipping & Return Policy
Please allow 1-3 business days for all orders to be processed
Free local pick-up available in two NYC locations, please contact us for details
$7.75 flat local delivery fee will be applied to all orders under $75;
$15 express next day delivery fee if order placed before 6pm on the previous day;
Free local delivery on orders over $75 (local delivery will be arranged weekly, please contact us for details)
We are currently not accepting international orders.
Free standard shipping for all orders over $99;
$8 flat shipping fee will be applied for all orders within the NYC and NJ region;
$12.95 flat shipping fee will be applied for all orders below $99 for all other
Continental States of the United States;
We are not responsible for any stolen, delayed, or lost packages.
Return & Exchange
We do not offer direct return or exchange unless the item is damaged or defected. Return will be accepted in the form of STORE CREDIT only. All return request must be made within 7 days of the original delivery date.
Original shipping cost are not refundable and we are currently not providing free return shipping, we are not responsible for lost or damaged return items, please make sure to pack and secure the item well when packing for your returned package.
Little sure thing reserve the right to deny the refund, exchange, or store credit of any item(s).
Damaged items (Refund and Replacement)
In case of order arrives damaged for any reason during transportation, please contact us within 24 hours of receiving the package in order to qualify for the return or exchange.
Please email us at firstname.lastname@example.org with photos of the damaged item and a brief description to initiate the refund or exchange process.
The refund of the damaged item will be offered in the original form of payment or in the form of free replacement upon approving the return/exchange request. Unfortunately, original shipping cost are not refundable.